Order# AB400
Presented by Georgia Stevens, PhD, APRN, BC
interactive discussion
19 minutes
title price: $150; $75 rental
An angry resident, a hostile resident, an uncooperative resident, a slow resident, a resident with Alzheimer's disease can all trigger an elder abuse situation when a nursing assistant is under time pressure or other work related stress. Staff explain what works to decrease frustration and anger and how to regain personal control even with the most challenging residents.
Topics: abuse, patient aggression, hostility, stress management, anger, abusive reactions
Audience: Long-term care, assisted living and adult day care staff.
This program is part of "Understanding Why Elder Abuse Happens" series.
| Understanding Why Elder Abuse Happens |
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| When Residents Push the Limits (AB400) | Why Staff Lose It (AB401) |
Phone: 800-328-7450 | Fax: 410-706-8471
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